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Product

Does The Sleep Protection Mouthguard come with a warranty?

We give 12 months of manufacturing warranty on all our customized day or night guards.

If I buy the upper and lower Custom Invisible Retainers do I have to buy 2 Customer Care Plans?

No, the purchase of one Customer Care Plan will entitle you to remake of both the upper and lower Invisible Retainers.

How can I make sure I take the right self impression?

Be sure to stick to the simple instructions and watch the impression video a few times before and while doing your impression.

However, we have professional technicians on hand to review all mouthguard impressions before they are made. If you have adhered to the instructions, bad impressions can be avoided.

We provide an additional impression putty in all The Sleep Protection Guard impression kits as a backup, just in case, and don't worry if you make a mistake, we're happy to keep sending you more putty at a nominal cost until we get it just right.

If needed, we’re here to help. So, if you are worried that the impression you have taken isn’t right, just send us an email and we can help assess your impression before you send it back to us.

How do I clean The Sleep Protection Guard?

Wash your mouthguard in cold water each morning after use. Use your toothbrush to gently scrub it, removing the saliva and any food debris. Denture cleaning tablets may also be used on a semi-regular basis.

A quick, occasional rinse in a non-alcoholic mouthwash will help improve the taste and smell of your mouthguard, and prevent gum infection. Do not use toothpaste or solvents which will abrade. Do not clean with hot water or heat as this will distort the shape of the mouthguard.

How can I make sure I take the right self impression?

Be sure to stick to the simple instructions and watch the impression video a few times before and while doing your impression.

However, we have professional technicians on hand to review all mouthguard impressions before they are made. If you have adhered to the instructions, bad impressions can be avoided.

We provide an additional impression putty in all sleep protection guards impression kits as a backup, just in case, and don't worry if you make a mistake, we're happy to keep sending you putty at a very nominal cost until we get it just right.

If needed, we’re here to help. So, if you are worried that the impression you have taken isn’t right, just send us an email and we can help assess your impression before you send it back to us.

What if my mouthguard doesn’t fit when I receive it?

Given that you have probably followed the instructions carefully, this will rarely happen. On the odd occasion, your custom sleep protection mouthguard may arrive and be too loose or not fitted correctly. If this occurs, please contact customer service and we will arrange for you to receive a new one.

Is The Sleep Protection Mouthguard suitable for children?

No, this product is not suitable for people under the age of 16 years.

Should I replace The Sleep Protection Mouthguard regularly? How long will it last?

Adults should replace their night mouthguard every two years.

You know when the time to replace your mouthguard has come because your mouthguard will not fit as well as it initially did, become loose, or irritate your gums. If you’re unsure, we’re always happy to answer your questions.

Does The Sleep Protection Mouthguard work with braces or a fixed plate?

The Home Impression Kit is not suitable for use if you have fixed appliances or braces. Removable appliances must be taken out prior to taking your impression.

Where can I buy The Sleep Protection Mouthguard?

Because we know you’re busy, we aim to make your life easier. You can purchase The Sleep Protection Mouthguard online, which includes the impression kit. You can order a custom-made sleep protection mouthguard from the comfort of your home.

Why should I avoid cheaper “boil and bite” mouthguards?

A “boil and bite” proforma is not recommended, as it is advised taking dental impressions of your teeth in order to get the right protective mouthguard for you. A “boil and bite” mouthguard is not as individually-designed as The Sleep Protection Mouthguard, therefore will not be as comfortable, symptom minimising, and protective.

A far superior alternative to the “boil and bite” product, The Sleep Protection Mouthguard will protect teeth from the damage caused by grinding, clenching, or gnashing. The long-lasting effects of bruxism can result in costly dentist bills for maintenance and repair and The Sleep Protection Mouthguard is a low-cost investment in your dental health and wellbeing.

Additionally, the “boil and bite” style can be difficult to fit with a high risk of burning your mouth. They can be uncomfortable to wear, affecting breathing patterns, and sleep. The poorer quality can become hazardous during night time and may encourage more symptoms than you began with.

Can I get a private health rebate on The Sleep Protection Mouthguard?

Currently, your private health insurance will not be able to issue you with a rebate. In the near future, we will be partnering with chosen dentists, and this option is likely to become available to our valued customers.

All our sleep protection mouthguards offer a cost-effective alternative to visiting a dentist for multiple appointments where you will receive exactly the same finished product. Even under the private health rebate, you may be required to pay a gap of in excess of what The Sleep Protection Mouthguard costs.

Is The Sleep Protection Mouthguard a cure for bruxism/teeth grinding?

There are multiple factors that can contribute to bruxism so your medical professional will guide you on the best approach. The Sleep Protection Mouthguard will protect your teeth and reduce the uncomfortable symptoms that night-time teeth grinding and jaw clenching will cause.

What is The Sleep Protection Mouthguard mouthguard made out of?

The materials used in our mouthguards are durable, safe and comfortable to wear. We use high quality materials and have a rigid manufacturing process.

Is a sports mouthguard and sleep protection mouthguard the same thing?

No. They are very different products, and you will need both accordingly. Sports mouthguards are designed to be worn during activity to prevent sudden impact and shock to the teeth whereas The Sleep Protection Mouthguard is designed specifically for night use to help with teeth grinding.

You'll note by appearance, sleep protection mouthguards are much thinner and low-profile than traditional custom sports mouthguards.

How do I know which one is right for me?

Your dentist will give you an initial diagnosis and from there you can ascertain which best suits your needs. Or, you may have already been using one that you need replaced. Check out our product page to see which suits your needs and level of teeth grinding the best.

Will the sleep protection mouthguard change my bite?

No. A proper fitting custom-fit sleep protection mouthguard will not alter your bite or cause any pain beyond the initial discomfort of getting used to using it. The key is to make sure it fits well and that’s why taking an impression is so important.

Can I get a guard for my lower jaw instead of my top jaw?

We understand some people prefer to wear their sleep protection mouthguard on their bottom teeth. This is perfectly acceptable. Simply perform the impression on your lower jaw.

Do you do those oral devices to stop snoring?

We do! Recently, we launched our anti-snoring mouthguard which is Silensor-sl® custom anti-snoring mouthpiece.

Shipping

How can I track shipping?

 

You will receive a tracking number once your order is dispatched from our warehouse.

How long will it take for my impression kit to arrive?

Once you have placed your order, expect your impression kit in 2-4 business days, depending where you are.

How long will it take for my finished sleep protection mouthguard to arrive?

Once we receive your finished impression, please allow 2-3 weeks for delivery of your finished plate.

Payment

What payment options do you have?

You can pay for your order with credit or debit card - Visa, Mastercard, Stripe, PayPal & monthly options available.

What if I'm not completely happy with the product?

Let us know within 7 days of receiving your sleep protection mouthguard and we'll provide a refund minus postage and impression kit fee. Terms and conditions around our return policy can be found here.

Support

If I need help, who do I contact?

Contact our customer service team at support@thesleepprotection.com and we will be happy to help you.

If I send an email, how long until I will hear back?

During the week, we will generally get back to you within 12-24 hours. Over the weekend, it may take a bit longer.

Do I Have Sleep Apnea?

A person who has long suffered from sleep apnea begins to experience a number of symptoms related to this sleep breathing disorder. It is not immediate, but usually occurs gradually. You may have been suffering for months, even years, from the consequences of having sleep apnea and not be aware of it.

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Meet Our Leadership Team

If we had a ‘secret sauce’ it would be our awesome people.
We have only professional team!
Gina Bruno

Gina Bruno

CEO of Company
David Ferry

David Ferry

WEB Developer
Christina Tores

Christina Tores

General Manager
Robert Cooper

Robert Cooper

WEB Designer
Olivia Chee

Olivia Chee

Marketing Manager